Salon Policies

Cancelation Policy

I understand that life is hectic and busy, more so now than ever! In order to continue providing the best possible scheduling options to my guests, I require 24 hour notice to cancel your appointment or make any changes to the services scheduled.

​

To help make this as easy and convenient as possible for you, I send out text confirmations 48 hours prior to your appointment. If you need to reschedule simply reach out to me by text at 989-941-8010 or email at NikkiDaveluyHair@gmail.com and I will be happy to assist you.

​

Should you need to cancel with less than 24 hours notice, a 50% rebooking fee will need to be paid before a new appointment is scheduled.

 

 I understand that sometimes things come up that are out of our control.  Please do not come to the salon if you aren't feeling well.

​

Re-Do Policy

SERVICES ARE NON- REFUNDABLE.

​

If you are experiencing challenges with your cut or color, I will be happy to *adjust it for you at no cost as long as you reach out within 7 days of your original appointment.  If you visit another salon, you forfeit your complimentary adjustment.  

 

*Adjustments are meant to tweak the initial service performed and cannot be applied if you suddenly decided to change your mind.  For example: If you're a blonde and want to be red then decide you don't like it and want to be blonde again.

​​

 

Zero Tolerance Policy

In an effort to make our time together an enjoyable experience, I ask my clients to please refrain from hate speech of any kind.  I have a zero-tolerance policy for non-inclusive conversations, racial slurs, political issues, etc.